Returns & Exchanges
At Space General, we want you to be completely satisfied with your home organization solutions. If your purchase isn't a perfect fit for your space, you can return most items in original condition within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your Space General account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack with Care
Place the items in their original packaging, ensuring all components and manuals are included to qualify for a full refund.
- 3.Attach Shipping Label
Print the provided prepaid shipping label and securely affix it to the outside of your package, covering any previous delivery markings.
- 4.Receive Your Refund
Once our warehouse team inspects your returned items, we will process your refund to the original payment method within 5-7 business days.