Frequently Asked Questions

Everything you need to know about organizing your space.

What is the typical shipping timeframe for my order?

Most orders are processed within 1-2 business days. Standard shipping usually takes between 3 to 7 business days depending on your location within the country.

Do you offer international shipping?

Currently, Space General ships to addresses within the domestic region. We are looking into expanding our logistics to support international customers in the near future.

What is your return policy for home organization products?

We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

Are your storage solutions eco-friendly?

We prioritize sustainability by sourcing products made from recycled plastics, bamboo, and FSC-certified wood whenever possible to help you organize responsibly.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a seamless checkout experience.

How can I track my package once it has shipped?

Once your order leaves our warehouse, you will receive an automated email containing a tracking number and a link to the carrier's website to monitor your delivery progress.